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• Basic Counselling Skills
• Briefings and Personnel Policies
• Certificate in Management – Level 3
• Counselling in the Workplace
• Diploma in Management – Level 4
• Diploma in Public Services Leadership – Level 4
• Core Induction Refresher Briefings for Managers in the Children, Young People and Families Directorate
• Decision Making and Problem Solving
• Employment Law Update
• Equal Opportunity and Diversity Awareness
• Executive Over the Phone Coaching in Managing Difficult Conversations
• Induction and Orientation
• Induction: Managing People - The Induction Process
• Investigation Skills
• Learning to Value and Manage a Diverse Workforce
• Management Briefings
• Management Development
• Management Attendance – Effective Return to Work Interviews
• Managing and Developing Staff Performance
• Managing Complex Personnel Issues
• Managing Conflict Situations
• Media Training
• Mediation Skills
• Mentoring and Coaching
• ‘Mindboost’ – Making the Best Use of Your Brain
• Performance and Development Review
• Personnel Policies in Practice
• Power to Dismiss
• Presentation Skills – Getting the Message Across
• Presenting Management Cases
• Project Management
• Recruitment and Selection – 3 Day
• Recruitment and Selection – 1 Day Refresher
• Team Briefings and Structuring Staff Meetings
• Team Development
• The Internal Consultant Role