Education Service Index
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Information sources

This page will be updated regularly to display the latest quarterly Update Bulletins from Technical Services and any breaking news regarding product or service issues.

To view any of the documents below, click the download button next to required document.  This will launch the PDF document in an Acrobat browser window.  Save this to a retrievable location such as C:\TEMP or alternatively, to print the document, select File | Print from within the Acrobat browser window.  


Setting your Network Home Drive (H:) as       June 2003 your default file Location in Microsoft Word            
Notes on ensuring all word documents are saved on the network, making them available for your backup routine.
HomeDrve.pdf          106Kb
Additional Remote Support Clients         November 2002
Instructions on how to install Net Support Manager V7.01 on 'key workstations' attached to your network.
NSM7Inst.pdf          222Kb

Recruiting & Training ICT Staff -                     May 2002 This area of the NGFL Site offers some guidance for those employing ICT support staff to work directly in schools and colleges.  Click here for more information.


SQL Server - Extended Warranty details  -      May 2002 Information sent to all Schools regarding the completion of 'Extended Warranty' details for the recently funded (by IMS) management server.
sqlwrnty.pdf          10.6Kb


Checking Server Memory, HDD & NIC             April 2002 Information on checking Server Memory, HDD & NIC to complete SCC Maintenance Contract
chksccmn.pdf          16.50Kb